A well-located family beach hotel next to Cala Nova, but with small rooms, inconsistent maintenance, and documented security issues that weigh too heavily for what it charges.
Who it's for
Families with kidsThe kids' activities get good feedback and the beach is right there on foot, which is what matters most when you're traveling with children.
Beach loversSeveral reviews highlight the direct access to Cala Nova as the hotel's strongest point, and it's hard to argue with them.
Couples in low seasonToward the end of the season things quiet down and the experience improves quite a bit, according to guests who stayed in October or November.
Short staysIf you're going for three or four nights to enjoy the beach and head out to explore, the maintenance and infrastructure issues bother you a lot less.
Who it's NOT for
Anyone expecting a spacious roomSeveral guests who booked a superior room found it too small even for two people, and at a 4-star that stings at the price point.
Travelers with valuablesThere are reviews mentioning thefts in the luggage room and uncontrolled access — something we can't ignore even if it doesn't happen all the time.
Adults without kids in July or AugustAdult entertainment is basically nonexistent according to those who looked for it: empty bars and little going on beyond what they put on for families.
Recurring signals in 48 recent reviews
The staff is the hotel's clearest asset. It's the most mentioned positive topic across reviews and shows up across every period analyzed. Guests name specific people and thank them for their kindness. That's not common and it's worth pointing out.
Maintenance issues are real and varied. Phones that don't work, furniture in poor condition, swollen floors. It's not an isolated case. And cleanliness splits opinions down the middle: some guests praise it, others mention mold and insects. With medium confidence in that pattern, we can't be definitive, but we can say it's not a hundred percent reliable.
The buffet tends to go downhill toward the end of the season according to several reviews. Variety drops and repetition creeps in. If you're going in peak season it might hold up better, but don't expect wonders either. Paid parking also comes up as a recurring complaint, though there are free street options nearby.
Location
Walking access to Cala Nova is the most repeated reason guests choose this hotel, and it seems to deliver on that front.
Heads up
The reviews analyzed are concentrated in October and November 2025, with a documented extreme weather event in November that created unusual safety situations. What you read about uncontrolled access during that period may be partly related to that, not to how the hotel normally operates.
Hard facts
Category
4 stars
Average rating
8.0 based on 3,502 reviews
Review source
Google Maps (sample of 150 recent reviews)
Main amenities
Pool, beach access, free WiFi, restaurant, bar, parking
Methodology
Page based on analysis of 48 recent Google Maps reviews (indicative sample of the current experience), location verification with Google Maps on April 22, 2026. No in-person stay.
Starting from the design, everything is superb, the people are polite and very kind, the staff is wonderful, the food is good and varied, I would have liked more seafood. Cleanliness is a plus. Clean pool, perfect water, the evening shows are wonderful. Spacious and well-equipped…
C
Craigsbooth
Mar. 15, 2026
★★★★★
Great location next to the beach and a short walk to the local restaurants. |I would definitely go back but just for the location it was at. Breakfast was good. Other meals not so good. We were all inclusive but went out for food every night apart from the first night. Rooms wer…
A
Aurelie
Feb. 17, 2026
★★★★★
Grand établissement avec grand buffet varié.
Chambre spacieuse.
Les lits enfants n'étaient pas faits à notre arrivée, ils ont été faits pendant notre repas, mais un seul sur les deux... Notre petite a dormi avec nous, il était tard et nous étions ici qu'une seule nuit.
Un parking…
M
marianoc711
Jan. 25, 2026
★★★★★
Avevo effettuato una prenotazione a dicembre per l estate 2026 approfittando dell' offerta , Confermo prenotazione!|Sfortunatamente a gennaio mi hanno spostato le ferie i primi giorni di Agosto, chiedo modifica ( ovviamente mi aspettavo un tariffa più alta visto il periodo) ma l…
D
David Richardson
Jan. 05, 2026
★★★★★
The hotel was in the main a nice place to stay the food on a full board basis was ok but was very canteen style quality. The decor was ready for a major upgrade and the rooms were comfortable but small for a full board hotel. We went in late summer after the school holidays and s…
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